Refund & Cancellation Policy

Last updated: 23 July 2026

Overview

Parichaya Card is a custom, made-to-order service — we start working on your card as soon as you share your details. Because of this, what you're entitled to if you cancel depends on how far along your order is.

Before we start building

If you cancel before we've begun designing your card, you're entitled to a full refund.

After work has started, before you approve your card

If design work has already started but you haven't yet approved your card, you can still cancel, but since effort has already gone in, we'll refund 50% of the fee you paid, reflecting the work completed. We'll confirm the exact refund amount with you when you cancel.

After your card is approved and live

Once you've approved your card and it's published live, the order is considered complete and delivered, and it isn't eligible for a refund at that point. You can still request corrections to details or request paid revisions as described in our Terms of Service.

Printed NFC cards

NFC cards are custom-printed with your business details and logo, so once sent to print they cannot be returned or refunded, except if they arrive damaged, defective, or don't scan correctly. If that happens, contact us within 7 days of delivery with a photo or short video and we'll send a free replacement.

Renewal fees

If you pay an annual renewal fee, it is non-refundable once your new validity period has started. You can cancel a future renewal at any time by letting us know before your renewal date.

How to request a refund or cancellation

Email info@parichayacard.in or message us on WhatsApp at +91 6364365858 with your order details. We'll review your request and get back to you within 2 business days.

Refund processing time

Approved refunds are processed within 7–10 business days, back to the original payment method or account you paid from.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top will always reflect the latest version.